Buy your auto parts with confidence.
When you buy recycled auto parts from AllMake Auto Wreckers, you can rest assured that where possible*, our used auto parts are quality tested and covered for up to 90 days by our warranty policy.
How do I make a warranty claim on a recycled auto part?
In the unlikely event that your part fails within the warranty period, you’ll need to provide AllMake Auto Wreckers with proof of purchase, such as your payment receipt. Our staff will provide troubleshooting steps if relevant, or instruct you on the next stage of the process to obtain a repair or replacement item.
What happens if my parts are faulty or damaged on delivery?
Please retain your packaging and take photos of the item. Once we have received photographic evidence of damage, we’ll repair or replace the item in accordance with our Warranty policy.
Will my part be replaced or repaired?
AllMake Auto Wreckers reserve the right to replace or repair the relevant part at our discretion. Where a replacement part is provided, we will provide the closest available part we have available in our current range. The warranty offered on replacement parts will be a continuation of the original warranty period, rather than a new or extended warranty period. The Warranty covers the full cost of parts, however labour and freight costs are excluded.
Where will repair work be carried out?
Should a component require repairs under the Warranty, AllMake Auto Wreckers reserve the right to determine which authorised repair centre will carry out the work, taking your location into consideration. You will be responsible for safe transit of the part to and from your location to our authorised repair centre.
AllMake Auto Wreckers reserve the right to determine whether the part is performing within our specifications, subject to applicable law. If the part is found to be in good working order upon inspection by a qualified technician, we also reserve the right to seek reimbursement of any costs incurred in examining the part.
What if the part cannot be replaced or repaired?
If the part is unable to be repaired or replaced, AllMake Auto Wreckers will either provide you with a store credit or refund for the price of the original component, excluding any associated delivery costs.
Is my part covered if damaged due to incorrect installation or operation?
AllMake Auto Wreckers reserve the right to terminate the warranty if we believe the part has been used contrary to its intended use and specifications. In accordance with the law, your warranty may not apply under the following circumstances:
- Your part has not been correctly installed, operated or maintained.
- The factory serial number has been altered or removed.
- Damage incurred during transportation or moving the part.
- Introduction of 3rd party software or hardware not provided with the product upon purchase or configured by the manufacturer.
- Failure or damage has been caused by alterations, accident, misuse, liquid spillage, unauthorised repairs, incorrect voltage or voltage supply issues, fire and/or power surges/dips, use with incorrect accessories, exposure to corrosive conditions, insect or vermin damage, or force majeure.